The.ND and.TLG files are part of your QuickBooks files. These are configuration files that allow QuickBooks to access a company file in a network or multi-user environment.If these files are corrupted or damaged, you will encounter these errors when you open your QuickBooks files. Renaming these files will not cause you to lose QuickBooks data.
May 25, 2019 - Error 6000 83 problems include computer crashes, freezes, and possible virus infection. Learn how to fix these QuickBooks runtime errors.
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These files are automatically re-created when you rescan using the QuickBooks Database Server Manager and when you open your company file. Open the folder that contains your company file. Find the files with the same file name as your company files but with extensions.ND and.TLG. companyfile.qbw.nd. companyfile.qbw.tlg.
Right-click each file and select Rename. Add the word OLD at the end of each file name.Example: companyfile.qbw.nd.OLD.
Open QuickBooks again and try to sign in to your company file. If the same issue occurs, proceed to solution 2.Solution 2: Open a sample company file. By opening a sample company file, you are testing if the problem possibly lies with your company file or the QuickBooks application.
If a sample company file does not open and instead returns an error, it is an indication that the QuickBooks installation is damaged and should be repaired. In the No Company Open window, select Open a Sample File and choose any from the list of sample company files. If the sample file opens, proceed to solution 3. If the sample file returns the same error message,Solution 3: Copy the QuickBooks file on the Desktop. By copying the file on the desktop and opening it, you are testing if there is a problem with the location of the company file.
If the file opens while it is saved on the desktop, it means the location is probably damaged or it is 'too deep,' it exceeded the file system path limitation. If the file still did not open after changing it's location, it is possible the file is damaged.
Open the folder that contains your company file. Find the file with the extension of.QBW. Right-click on the file, then select Copy. Go to Desktop, right-click anywhere on the desktop, then select Paste. While holding down the control key, open QuickBooks so you are directed to the No Company Open window. Click Open or restore an existing company. Navigate to the desktop and find the company file you copied and open.
If you are still getting the same error, please proceed to solution 4.Solution 4: Restore a backup. The.ND and.TLG files are part of your QuickBooks files. These are configuration files that allow QuickBooks to access a company file in a network or multi-user environment.If these files are corrupted or damaged, you will encounter these errors when you open your QuickBooks files. Renaming these files will not cause you to lose QuickBooks data. These files are automatically re-created when you rescan using the QuickBooks Database Server Manager and when you open your company file. Open the folder that contains your company file. Find the files with the same file name as your company files but with extensions.ND and.TLG.
Right-click each file, then select rename. Add the word OLD at the end of each file name. Ex: companyfile.qbw.nd.OLDThe purpose of Database Server Manager is to host your QuickBooks company files. It is best to restart the DBSM and rescan the QuickBooks files after you rename the.ND and.TLG files. Restart QuickBooks Database Server Manager, then rescan the company file. Start All Programs QuickBooks QuickBooks Database Server Manager. Select the Scan folders tab.
Click Add folder (if no folders are present). Otherwise, highlight the folder with the files, then select Scan. Confirm that the company file in question shows in the bottom box with heading 'QuickBooks company files found.' . Try to open the file again. Open QuickBooks again and try to sign in to your company file.
If the same issue occurs, proceed to solution 3.Solution 3: Open a sample company file locally installed on a workstation. By opening a sample company file, you are testing if the problem possibly lies with your company file or the QuickBooks application. If a sample company file does not open and instead returns an error, it is an indication that the QuickBooks installation is damaged and should be repaired. In the No Company Open window, select Open a Sample File, then choose from the list of sample company files. If the sample file opens, proceed to solution 4. If the sample file returns the same error message, installation.Solution 4: Open the company file locally.
By opening the file locally, you are testing if there is a problem with the location of the company file. If the file opens while it is saved on the desktop, it means the location is probably damaged or it is 'too deep', it exceeded the file system path limitation. If the file still did not open after changing it's location, it is possible the file is damaged.
Open the folder that contains your company file. Find the file with the extension of.QBW. Right-click the file, then select Copy. Go to desktop, right-click on the desktop, then select Paste. While holding down the control key, open QuickBooks so you are directed to the No Company Open window. Select Open or restore an existing company.
Navigate to the desktop, find the company file you copied and open. If you are still getting the same error, please proceed to solution 5.Solution 5: Close all QuickBooks processes.